| Etisbew Quality
Management System consists of complete set of processes and procedures
through which we ensure highest quality in delivering our products
and services.
The QMS is divided into Quality Manual, Procedure Manual, and
Formats that establish and implement quality across the organization.
This documentation provides us a standard that serves us as a
means to enhance the customer satisfaction by delivering the high
quality products and services.
The QMS at Etisbew is built into each and every product and service
that we provide, instead of just reviewing and testing at the
end development software solution.
Management Responsibility:
Etisbew Management is responsible for establishing and ensuring
the implementation of QMS across the organization. They ensure
that the staff is well understood of Quality Policy and its objectives,
review the progress, revise and improve the processes, provide
the resources that are vital for upholding the established standards.
Resource Management:
Resources (people, information, work environment, systems and
software) acquired as needed to produce products and services
with highest quality and enhance customer satisfaction. The employees
also trained to improve their individual skill, and enlighten
them of importance of their role in developing quality software
salutations and help the organization to achieve its quality objectives.
Product Realization:
The QMS at Etisbew ensures that its products and services meet
the customer / market expectations by various inputs i.e. sales
and technical department contributions, customer suggestions /
feedback, industry research, its software and hardware capabilities
and involvement of people. The project manager plans and designs
the software solution and evaluates the impact of potential changes
to the proposed application. Software development takes place
at our global development center in India and ensures that the
specified quality standards are followed. It is also ensured that
all products and services that are developed as per the products
specifications and is validated by an independent quality assurance
department.
Continual Improvement: -
Etisbew QMS strongly believes in continual improvement in all
its activities. Though all products and services developed as
per the specified quality standards they are subject to thorough
internal audit and validated through rigorous testing process.
This process also investigates the cause of non-conformities if
any, and takes necessary steps to ensure that they do not recur
in future.
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